It’s that time of year when we all start to realise Christmas is approaching and there are 101 things to do before then, or maybe you are all just more organised than I am! One thing I hope you have all made time for is to follow our blog posts this week, covering the SAP SuccessFactors Q4 release. As always, the team have brought you the content in an easy to consume format adding their own observations and insights.
In my SuccessFactors Q3 Review Summary I talked a little about the direction of SAP Analytics Cloud (SAC) and the impact on the existing WFA/WFP (Workforce Analytics / Workforce Planning) products. At the recent SuccessConnect in Las Vegas, Amy Wilson announced “SAP SuccessFactors People Analytics” – read more about this in her SAP news item. My experience of talking with customers is that they are no longer looking at just HR analytics tools, but rather at how analytics can utilise data from across the enterprise. I think the strategic direction of SAP, to utilise SAP Analytics Cloud as THE platform for analytics, is the right one. Both logically, and to meet customer needs.
Just last weekend, SAP paid $8Bn for Qualtrics (world leader in “Experience Management”) to supplement the operational data that SAP ERP traditionally has. In addition to the value of the technology synergies, the value of data and the ability to analyse it in a way that makes in meaningful (and valuable) shouldn’t be underestimated. What we are seeing from SAP is a really joined up analytics technology and product set that can support reporting, analytics and planning across multiple data stores, across the complete customer & employee experience, on a truly large scale and all at lightening speeds!
Anyway, back to the Q4 release functionality. In this release, as I said in my introductory post, there are a significant number of changes in Employee Central, Platform and Recruiting. This generally reflects the theme for 2018 with these areas getting similar, or a higher amount, of changes in the year compared to 2017. Goals is another area with a significant level of change in 2018. On the other end of the scale, Onboarding (due to upcoming ONB 2.0 release), Calibration, Succession & Career Development and WFA/WFP (due to SAC) have had a significant drop off in the number of changes in 2018, vs 2017.
Employee Central continues to go from strength to strength, and in this release, concurrent employment capability is further extended to allow for the additional employment to be created directly when employees are hired. Additionally, there are improvements to how alerts are administered, how time is entered and edited in timesheets as well as the introduction of benefit reimbursements on the iOS mobile application. It is so much easier now you can simply take a picture of a receipt and submit).
Recruiting enhancements include the use of branding in one-to-one email communications, a better experience for recruiters using talent pools and a redesigned user experience for Advanced Analytics.
In Talent development area, a new “mobile first” feature has been introduced to integrate Learning to Continuous Performance Management by allowing users to create new CPM activities and CPM achievements directly from a learning item accessed on a mobile device.
There is much more to enjoy too across almost all modules, for example SAP Jam (various), Visa and Permit Management (self-service), EC Service Centre (visibility of live-chat interactions) and EC Payroll (centralised workflow list). In Platform, I notice the continued improvements in the “Check Tool” feature which is a useful feature for running pre-defined checks on the configuration and data in your instance to identify actual, or potential, issues.
I hope you’ve enjoyed our series of posts on the Q4 2018 release of SAP SuccessFactors. If you haven’t read the other posts yet I’d encourage you to go back and read them.
I’d like to take the opportunity to once again thank my #TeamZalaris colleagues once again for their hard work in bringing you their insights, and I hope the larger SAP SuccessFactors community has found them useful too; we’d love to hear your feedback! (by email or via Twitter / LinkedIn).
If you are interested in SAP SuccessFactors and our expertise in this area, please reach out to us via our contact page or by email, and we look forward to speaking with you soon.