In the tenth post in our series reviewing the updates in the Q1 2018 SuccessFactors release, Stephen Millard, Consultant, Zalaris UK&I takes us through the updates to Employee Central Service Centre (ECSC).
ECSC is an unusual SuccessFactors solution in that it isn’t really a single module. Rather it is a combination of modules that integrate with SuccessFactors to provide an HR service desk with self-service functionality as well as the usual ‘incident’ management functionality.
Read the full printable article here.
Don’t forget that preview instances of SuccessFactors were updated on 10th March 2018 and the production instances were updated on 7th April 2018